how we work
Trusted digital experts
Since 2012 Tesserac has been brought in by agencies and organizations to solve complex UX challenges across government, healthcare, higher education, and enterprise platforms.
Industries we serve
Senior digital expertise trusted by agencies, governments and enterprise teams.
Retainer tiers
This is where structure meets flexibility. You pick a monthly tier, we handle the “who and how.” We start with clarity-first humans and add extra brains only when the work actually needs them.
Foundation
- Lower monthly budget
- Strategic guidance
- Light research or review guidance
- Occasional specialist input
- Best for stability and direction
Core
- Moderate monthly budget
- Ongoing embedded support
- Rotating practitioners as needed
- Active delivery and decision support
Extended
- Higher monthly budget
- Multi-practitioner engagement
- Parallel workstreams
- Deeper delivery and ops support
- Best for transformation or rebuilds
A fractional collective
A flexible, budget-led way to get senior design support—without hiring or managing a full team. You choose a monthly budget, and we bring in the right mix of experienced humans as your needs evolve.
Fixed monthly budget
Predictable monthly pricing helps you plan confidently without unexpected project costs or fluctuating hourly billing.
Clear service rules and guidelines
Clearly defined roles, processes, and expectations create smoother collaboration and reduce ambiguity.
Flexible allocation of expertise
Access the right mix of expertise when you need it, with support that can adapt as priorities change.
Ongoing stewardship and coordination
Continuous oversight and coordination help maintain momentum, alignment, and long-term consistency across initiatives.
Client-based decisions
Decisions are guided by your organization’s goals, priorities, and evolving operational needs.
you’ve got this
Working with a collective
Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users.
One accountable steward
One point of accountability for sense-making, prioritization, practitioner allocation, boundary-setting, quality, and continuity.
Experienced practitioners you can trust
Fractional experts brought in when needed. A shared service model where each practitioner brings distinct expertise that fits together.
- UX Researchers
- Service Designers
- Information Architects
- Content Strategists
- Accessibility Specialists
A budget-led model
You select a monthly retainer tier, which defines capacity, access, and response times.
- Practitioners are assigned
- A work schedule is defined to meet the needs of your project
- Adjustments are made when needed
